Relevant Shopping GROUP PRIVACY NOTICE
Customer commitment to data protection and privacy
Protecting personal data and your privacy is of greatest concern for Relevant Shopping. In this Privacy Notice we want to give a clear, concise, and transparent communication on the collection, use, processing, storing, etc. of personal data relating to customers of Relevant Shopping.
Relevant Shopping consists of company affiliates of Relevant Social, Inc and its brands;
Within the meaning of this Privacy Notice “customer of Relevant Shopping” means former, current and potential customer or user of a product or service offered by an Relevant Shopping affiliate or brand, visitors to one of our official websites, member of a loyalty program or community.
Relevant Shopping manifests its commitment to privacy and data protection by embracing the following principles.
Relevant Shopping uses personal data lawfully, fairly, correctly and in a transparent manner.
Relevant Shopping collects no more personal data than necessary, and only for a legitimate purpose.
Relevant Shopping retains no more data than necessary or for a longer period than needed.
Relevant Shopping protects personal data with appropriate security measures.
Relevant Shopping never sells, leases, or rents the data with any third party company.
Relevant Shopping will never store the entire credit card number. Credit card number will be restricted to the last four digits of the number, CVV and Expiration Date.
Why do we process your data?
We use and process your personal data in connection with you, for example, buying our products online or in-store, visiting our website, or contacting Customer Service. Examples of personal data are full name, address, email address, telephone number, payment information, purchase, order, last 4 digits of the credit card number, Credit Card CVV, Credit Card Expiration data, IP address, member ID, and other case-related information (e.g. information that you provide when contacting Customer Service).
Under each specific section of this Privacy Notice you will be informed of the purpose for each relevant processing of information.
Data Collected on Websites
This policy applies only to information collected on the websites. We collect two types of information from visitors to our websites: (1) Personal data and (2) Non-personal data. “Personal data” is information that identifies you personally and that you provide to us, such as your name, address, telephone number, email address, and sometimes your Internet Protocol (IP) address. We may collect this information when you create a profile on our websites, visit our websites, or complete a purchase. “Non-personal data” can be technical in nature. It does not identify you personally. Examples of non-personal data may include, but is not limited to, cookies, web beacons, and demographic information
Under each specific section of this Privacy Notice you will be informed about who is responsible for processing your personal data, the allocation of responsibilities and the modalities for the execution of rights.
The named Relevant Shopping above are throughout this Privacy Notice individually or collectively referred to as “Relevant Shopping”, “we” or “us”.
Under certain circumstances, the responsibility for data protection and your privacy is shared with third parties, such as banking and financial institutes, postal services, or electronic communication providers. More information can be found under each specific section of this Privacy Notice.
Who has access to your data?
Your personal data is available and accessible only by those who need the data to accomplish the intended processing purpose. To the extent necessary, your personal data may be shared between the companies and brands within Relevant Shopping, with suppliers and sub-contractors (processors and sub-processors) carrying out certain tasks on Relevant Shopping’s behalf and with independent third-parties, including, but not limited to, using personal information you share with us or that we indirectly collect to verify your identity and for fraud prevention purposes.
In addition, we may also disclose personal data to third parties, if we have reason to believe that using or disclosing such information is necessary or advisable to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; (iii) investigate security breaches or cooperate with government authorities pursuant to a legal matter; or (iv) to protect our rights, safety or property, including the prevention of fraud.
We reserve the right to transfer any personal data we have about you in the event that we merge with or are acquired by a third party, undergo another business transaction such as a reorganization, or should any such transaction be proposed.
What is the legal ground for processing?
Relevant Shopping is not allowed to collect, process, use, store etc. personal data without a valid legal ground. Lawfulness may be derived from your consent, by contract, statutory obligations or from our legitimate interest as a business. For each every specific process purpose of processing of personal data we collect from you, we will inform you about which legal ground that will apply, and what rights you are entitled to exercise. whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.
Which rights do you have?
Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact Relevant Shopping and we will provide you with your personal data via e-mail.
Right to portability:
Whenever Relevant Shopping processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
If you have a Relevant Shopping account (Relevant Shopping membership), you can edit your personal data under your account pages.
Right to erasure:
You have the right to erase any personal data processed by Relevant Shopping at any time except for the following situations:
you have an ongoing matter with Customer Service
you have an open order which has not yet been shipped or partially shipped
you have an unsettled debt with Relevant Shopping, regardless of the payment method
if you are suspected or have misused our services within the last four years
your debt has been sold to a third party within the last three years or one year for deceased customers
your credit application has been rejected within the last three months
if you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes
Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on Relevant Shopping’s legitimate interest. Relevant Shopping will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
Right to restriction:
You have the right to request that Relevant Shopping restricts the process of your personal data under the following circumstances:
if you object to a processing based Relevant Shopping's legitimate interest, Relevant Shopping shall restrict all processing of such data pending the verification of the legitimate interest.
if you have claim that your personal data is incorrect, Relevant Shopping must restrict all processing of such data pending the verification of the accuracy of the personal data.
if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
if Relevant Shopping no longer needs the personal data but it is required by you to defend legal claims.
How do you exercise your rights?
We take data protection very seriously and therefore we have dedicated customer service personnel to handle your requests in relation to your rights stated above. You can always reach them at email@example.com.
If you have a Relevant Shopping Account or being a member of Relevant Shopping Membership, you can exercise your right to access, portability and rectification under your account pages, where you also can delete your account.
California Privacy Rights
Visitors, users, and others who reside in the State of California are also subject to our California Privacy Notice.
Illinois Residents; Biometric Information Privacy Act:
We do not collect any personal data directly from individuals under the age of 13 on our websites. If we discover that any such information is in our possession, we will delete it.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice.
The revision history is set out in section Changes of this Privacy Notice.